Returns & FAQ
At Young In Christ Appeal, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer hassle-free returns and exchanges.
Return & Exchange Policy
Return Window: Returns and exchanges are accepted within [7] days of receiving your order.
Condition: Items must be unworn, unwashed, and in their original condition with tags attached.
Non-Returnable Items: Final sale items, gift cards, and custom-made products are not eligible for returns.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing: Refunds are issued to the original payment method within [7] business days after the return is approved.
How to Initiate a Return
Contact Us: Email support@younginchrist.com with your order number and reason for the return.
Ship the Item: Once approved, you’ll receive return instructions. Please send the item back using a trackable shipping method.
Receive Your Refund/Exchange: Once we receive and inspect your item, we will process your refund or send the exchange.
Frequently Asked Questions (FAQ)
1. How long does shipping take?
Orders are processed within [2-3 ] business days and typically arrive within [5-7] business days depending on your location. You will receive a tracking number once your order ships.
2. Do you ship internationally?
Yes! We offer international shipping. Shipping times and costs vary by country. Please check at checkout for specific rates.
3. Can I cancel or modify my order after placing it?
We process orders quickly, so changes or cancellations are only possible within [48] hours of placing your order. Please email us immediately at support@younginchrist.com.
4. What if I receive a damaged or incorrect item?
We sincerely apologize for any mistakes. Please contact us with a photo of the issue, and we will arrange a replacement or refund.
5. Do you offer bulk or wholesale orders?
Yes! If you’re interested in bulk or wholesale orders, please email us at support@younginchrist.com for pricing and details.
6. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can track your package through the carrier’s website.
7. Do you accept returns on sale items?
Sale items are final sale and cannot be returned or exchanged unless they arrive damaged or incorrect.
Still Have Questions?
We're here to help! Contact us at support@younginchrist.com, and we’ll get back to you as soon as possible.
Thank you for supporting Young In Christ Appeal! 🙏✨